Refund Policy

At All About You, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

We accept returns within 30 days of delivery for eligible items.

To qualify for a return:

• The item must be unused and in its original condition
• The item must be in the original packaging
• Proof of purchase or order number is required

Non-Returnable Items

For hygiene and safety reasons, certain personal care items may not be eligible for return once opened or used.

Damaged or Defective Products

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue. We will work quickly to provide a replacement or refund.

Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund.

If approved:

• Refunds will be issued to your original payment method
• Processing times may vary depending on your bank or payment provider
• Shipping costs are non-refundable unless the item arrived damaged or incorrect

Order Cancellations

Orders may only be canceled within 12 hours of purchase. Once processing or shipping has begun, cancellations may not be possible.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Contact Us

If you have questions about your order or refund request, please contact us through our Contact page.

Thank you for shopping with All About You.